We are looking for fill a Junior support position as soon as possible, official advert follows.
Deluxe lives at the intersection of artistry and technology and is the industry’s leading provider of digital media & entertainment services. We make, move, manage and monetize content for
the film, television, and advertising industries, providing world-class talent and technology innovation.
We are currently looking for a Junior Systems Support Engineer to assist in the maintenance of our IT infrastructure across all Sydney business units. They will be the first port of call for supporting day-to-day
issues within our production environments (mainly Linux and Mac OSX) and will assist in the deployment of new hardware, software and solutions to our creative teams. In addition to this they may be asked to help with communications, business desktop support
and security on an ad hoc basis.
Working closely with the Senior Systems Support Engineers to learn how to use and troubleshoot new applications and/or and to help support the wider business in general. This would be a great entry role in a
creative environment for someone looking to enter this dynamic and competitive industry and be exposed to every possible flavour of operating system and state of the art technology.
Principle Accountabilities:
Work with Senior Systems Administrators to maintain the standardisation and monitoring of all workstations (desktops and laptops) and peripherals (printers, scanners, monitors, graphic tablets, etc…)
within the various networks.
Provide software and hardware support.
Educate users on various software packages as needed.
Install new systems and optimize existing solutions as needed.
Upgrade systems and software as needed to ensure highest level of operating systems, user accounts, permissions, security etc.
Assist employees and/or independent contractors with login credentials, email and other core business applications.
Monitor addresses and security.
Assist with ensuring all company security and compute policies are understood and followed by everyone.
Assist in the management and distribution of security passes and access controls.
Assist in the development of more efficient workflows in whatever way required, troubleshoot issues as they occur and perform preventative maintenance where necessary.
Network Cable Management
Ability to handle multiple support requests from different business units in different locations.
Required Knowledge :
Linux, Mac and Windows Operating Systems
AD/LDAP Server Management
Microsoft, Linux and Mac Desktop Management
Workstation Maintenance
Network Management
VMWare Virtualised Environment
Security System Monitoring and Management
Storage Platforms SAN/NAS
Please send your current CV aus.employment@bydeluxe.com
