By Robert Mance -
I’m looking for a help desk type solution for the engineering team and would like to know if anyone is using the iPad and some type of app for this. The engineering group is getting bombarded with emails, phone calls, conversations in the hallway, etc. From some of the emails I’ve seen I think each person in this building feels they are the ONLY one with computer problems and we are all sitting down here ignoring them! There are times I get a phone call and show up in a room and here comes another, and another, and another engineer that got the same call. Are you kidding me!
As you can tell, I am really getting frustrated … Any thoughts?
Robert