Job Board: Junior Support Engineer @ Smoke & Mirrors

The Junior Support Engineer is responsible for providing technical support to the companys operations. This is a role for someone looking for a career in media technology. This role is based in Soho, London.

About Us.

Smoke & Mirrors is a highly creative and dedicated visual effects and full service post production company, providing international excellence, innovation and expertise for the advertising, film and music industries.  Established in 1995 as the original post boutique, Smoke & Mirrors has since consistently delivered exciting, visually stimulating and contemporary work.

With offices in London, New York, Sao Paulo, and Shanghai, Smoke & Mirrors has a superb reputation, which is recognised worldwide through our many awards and commendations.

We offer a full post production service, from shoot supervision, TK, CGI, 2D to all the many deliverables priding ourselves on taking creative thought and turning it into a visual reality while looking after our clients every step of the way.

The Role.

The Junior Support Engineer is responsible for providing technical support to the companys operations, infrastructure and post-production suites and for ensuring an efficient, reliable and secure operation. This is a role for someone looking for a career in media technology.

Key responsibilities

• Provide frontline maintenance and troubleshoot technical and operational issues
• Assist the company the engineering team in achieving technical and operational excellence
• Maintain documentation, technical drawings and asset logs
• Develop technical skills and understanding via team members or web/book based learning

 Essential knowledge and skills       

• Sound understanding of the principles of TV and film post production technology
• Excellent IT and computing experience, with a developing understanding of computer network technology
• Knowledge of modern post production workflows, equipment and infrastructure
• Ability to identify changing technical requirements and to research, recommend and develop solutions
• Ability to work effectively within a small flexible team, as well as independently
• Ability to fault-find, solve technical problems and escalate as appropriate
• Ability to work to demanding deadlines
• A positive and flexible approach
• Keen interest in developing post production and related technologies

Other information.

       Apply with cover letter and CV to: George Cook (George@smoke-mirrors.co.uk)

       40 hour working week

       Evening or weekend work may be required

       Starting Salary 16k